[SOLVED] Comcast can log into my modem remotely, but I can't even ping it

Reset Button

  1. Some Comcast modems are geared up with a "Reset" button for fast resets. To reset these modems, find the "Reset" button on the entrance or again of your modem. The placement varies from one mannequin to the following, however the button is all the time cleared marked. Press and maintain the button for not less than 5 seconds. Relying in your modem mannequin, it’s possible you’ll want to make use of a skinny, non-metallic object just like the tip of a ballpoint pen to push the button. Launch the button and permit the modem a number of moments to finish the reset course of.

Have the Wiring Inside and Exterior the Home Inspected and Fastened

I treasure my backyard garden, but I can’t say the

I treasure my yard backyard, however I can’t say the identical about rodents making it their habitat. 

It seems I as soon as misplaced web connection for a complete weekend as a beaver determined to snack on the central wire working to the modem from the poles. 

Nonetheless, it’s greatest to let an expert take cost of the inspection and troubleshooting on this case.

Your hassle could consequence from environmental elements like tough climate, rain, or animal injury, or fireplace and development damages in the home. 

Curiously, a excessive ambient temperature can increase upstream energy ranges whereas bringing down the downstream ones on account of elevated resistance within the wires. 

Don’t sweat making an attempt to succeed in the Comcast help workforce but for an inspection appointment. 

Your native technicians can examine and repair any awful wiring or unforced damages disrupting the web connection.


Verify for Extra Coax Cable Splitter

One of the leading causes of T3 timeout is upstrea

One of many main causes of T3 timeout is upstream sign noise (the information sign despatched from the modem to the CMTS). 

The cable modem can’t increase upstream energy ranges to a adequate level that permits communication earlier than timing out.

In consequence, the modem reinitiates the registration course of, resets the cable interface, and establishes a profitable reference to the CMTS.

Now cable administration can influence the signal-to-noise ratio considerably. 

I can’t emphasize sufficient the necessity for a minimal and direct connection of coax cables.

It’s best to resort to a two-way splitter solely when it’s essential to lengthen the coax cable to different units in the home.

The first coax connection must be from the pole to the splitter as enter. 

One of many two outputs goes to the modem, and the opposite to units round the home.

When you can’t forego the necessity for added splitters, test for damages or free connections on the ports. 

Additionally, I wish to hold a number of spare ones in mint situation to check the wiring by changing the used splitters.

Furthermore, make sure that the connections are tight and no noticeable injury or oxidation on the wires.

Tips on how to Reset a Router Remotely with Your Browser

There are a number of methods you possibly can reset your router with out strolling over and restarting it manually. The simplest technique is to open the browser and log in as an administrator.

  1. Open an online browser and connect to your home router as an administrator. You may must know your router’s IP address to do that. Kind this IP deal with into your browser URL discipline and sort within the administrator credentials.

  2. When you're logged into your router as administrator, you possibly can normally discover the choice to reboot your router within the Superior part of the router's menu.

    Watch out to not choose any Reset or Manufacturing facility Reset choices, as this may carry out a tough reset and clear your whole configuration and settings in your router. Nonetheless, if rebooting the router doesn't resolve the problems you're having, performing a tough reset would be the solely various choice to resolve any issues.

  3. As soon as you choose the Reboot possibility, your router could show a countdown to when it would energy down. As soon as it does, the router will mechanically restart once more by itself. It'll normally take 30 to 60 seconds for the entire router reboot course of to finish.

    On this similar space of the router menu, some routers embody a scheduler choice to configure the router to reset at an everyday interval mechanically. If this feature is on the market, it may be useful to maintain the router working effectively over the long run.

Step 3: Continued

Observe. Learn the next steps earlier than performing them.2. Press the cable button on the high of the distant. This can clear any button pushes from reminiscence. When you mess up on any of the next steps, press the exit button adopted by the cable button and begin again at step 3. Press both the TV or AUX button (whichever one you’re planning to program) as soon as. it would blink pink should you press it appropriately.4. Press and maintain the setup button till the TV or AUX button flashes twice.5. Enter the primary 5 digit code you wrote down into the keypad. When you accomplished this appropriately, the TV or AUX key will blink twice. If it doesn’t, Return to #2 above on this web page.6. Now, take a look at your distant by urgent the TV or AUX button (whichever one you programmed), and aiming it at your gadget. Then press the ability button.7. In case your gadget activates and off as you press energy on the distant, then you may have efficiently accomplished programming and may skip to step 5. If the distant doesn’t function the gadget, return to #2 above on this web page. OR of you may have tried all of the codes otherwise you wish to do that sooner go to the following step.

Voice Modems

  1. Comcast clients who are also subscribed to voice or telephone service from Comcast use a particular modem with a reset button. Find the "Reset" button on the entrance or again of your modem and press and maintain the reset button utilizing a skinny, non-metallic object such because the tip of a ballpoint pen. Maintain the button till the lights on the face of the modem flip off. Launch the button and anticipate the modem to cycle again up and reinitialize. This course of could take so long as 5 minutes, however it’s essential to revive full performance to each Web and voice providers.

Step 5: Issues to Bear in mind

Congratulations! You’ve gotten efficiently programmed your Comcast distant to manage your units! Listed here are a number of reminders which may be useful. –Urgent one of many mode buttons on the highest of the distant will set the distant to manage that gadget –Urgent the all on button will activate the cable field, adopted by the TV, adopted by the AUX gadget –When in cable mode, the amount buttons will management the TV quantity Thanks. please put up some feedback on how this works for you.


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